Privacy Policy

Effective Date: March 26, 2026

This Privacy Policy describes how Nelu ("the App") operated by Takecopter ("we," "our," or "us") collects, uses, and protects your information. We are committed to protecting your privacy and ensuring you have a secure experience.

1. Information We Collect

We believe in data minimization. We only collect the following personal information necessary for core functionality:

• Email address

What we DO NOT collect: We do not collect location data, analytics data, advertising identifiers, payment information, or any behavioral tracking data. We do not integrate third-party analytics or advertising SDKs into the App.

2. How We Use Information

The information collected is used strictly for the following operational purposes:

• To create and manage your Nelu account
• To authenticate your identity during login
• To maintain account security and prevent fraud
• To send account-related communications (e.g., login verification codes)

We do not use your personal information for advertising, marketing, user profiling, or cross-app tracking.

3. Sharing of Information

We deeply respect your privacy. We do not sell, rent, trade, or share your personal information with third parties for marketing or advertising purposes.

We may only share your data with secure third-party infrastructure or hosting providers (such as cloud servers or SMS/Email delivery services) strictly necessary to operate our services. These providers act solely as data processors on our behalf and are bound by strict confidentiality obligations.

4. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. All data transmitted between your device and our servers is encrypted using industry-standard security protocols (HTTPS/TLS).

5. Data Retention

We retain your personal information only for as long as your account is active or as needed to provide you with the App's services. Once you delete your account, your personal data will be permanently removed from our active systems.

6. Account Deletion (Your Right to Erasure)

You have full control over your data. You may request the deletion of your account and all associated personal information at any time.

• In-App Deletion: You can permanently delete your account directly within the Nelu app by navigating to the Settings menu and selecting "Delete Account".
• Email Request: Alternatively, you may contact us at [Insert Your Support Email, e.g., support@takecopter.com] to request data deletion. Upon verification of your request, we will erase your account and associated data within 30 days.

7. Your Privacy Rights (US & California Residents)

If you are a resident of California or other US states with applicable privacy laws (such as the CCPA/CPRA), you are granted specific rights regarding your personal information:

• Right to Know & Access: You can request disclosure of the specific pieces of personal information we have collected about you.
• Right to Delete: You can request the deletion of your personal information (as described in Section 6).
• Right to Correct: You can request correction of inaccurate personal data.
• Right to Non-Discrimination: We will not deny you services or provide a different level of service for exercising your privacy rights.

Do Not Sell or Share My Personal Information: We do not sell your personal information, nor do we "share" it for cross-context behavioral advertising purposes.

Do Not Track (DNT): Because we do not track our users over time and across third-party websites, we do not respond to browser Do Not Track (DNT) signals.

To exercise any of these rights, please contact us at [Insert Your Support Email].

8. Children's Privacy

The App is not directed to, and we do not knowingly collect personal information from, children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction). If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it from our servers.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this policy occasionally to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: support@takecopter.com
• Company Name: Takecopter